Public Sector
Public Sector
Public SectorOverview
Today, governments face a lot of challenges to provide effective and efficient citizen services as they look for new and improved ways with increased transparency, and enhanced public safety and productivity.
Techno Hustlers’s innovative solution aims to transform the way unemployment insurance (UI) claims and corresponding IT services are provided to the citizens. It enables easy adoption of changing federal legislations and UI processes, along with rapid technology implementation.
Techno Hustlers solution enables smart governance by facilitating “government-to-citizen” connection. Having dedicated technical and functional Centers of Excellence (CoEs) and a history of successful government engagements, it offers business-led solutions architected by domain experts and perfected in local development centers in the US.
Business Segments
Our solutions for the public sector cater to the following business segments of the government:
Benefits
- Manage UI claims
- Monetaries
- Determine eligibility
- Payments and charge processing
- Administrative ease
- Quality
- Benefits payment control
- Federal reporting
Tax
- Registration
- Rating
- Reports and payments processing
- Profile date maintenance
- Certifications
- Collections
- Field audit
- Reports and payments adjustment
- Appeals
- Reports and accounting
Self-Service
- Employer self-service
- Claimant self-service
Appeals
- Receive appeals
- Manage appeals hearings
- Appeals administration
- Reporting
Services
Based on the core principles of citizen-centric pillars of our offerings
Citizen first
- Direct government-to-customer interface
- Open to feedback with immediate and continued improvement
- Transparency and accountability in all transactions
- Improved quality of service
Productivity improvement
- Highly scalable cloud-based implementation offers optimized efficiency
- Visually appealing and responsive UI provides mobility of accessing the application on any device
- Robotic process automation accelerates time-to-value, reduces human errors, and offers enhanced performance
- Facilitates paperless working and workflow automation
Compliance and integrity
- Advanced data analytics
- Fraud detection, prevention, and management
Reduced costs
- Inter- and intra-agency collaboration for easy processing
- Maximize existing investments
- Proven and tested solutions
- State-of-the-art technology
Green IT
- Reduced paperwork
- Data center optimization
- Virtualization
- Remote working capabilities
- Reduced real estate needs